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Full Service Contact Center

 

TechTrueUp has a state-of-the-art contact center, specializing in a highly professional, customer-centric approach to inbound, outbound, IVR (Interactive Voice Response) and Web services. Our team, having vast experience in acquisition, marketing and customer care, gives us the ability to provide our clients with extensive knowledge and support. 
 

Services Included

 

  • Inbound / Customer Service / Help Desk

  • Outbound / Customer Service / Help Desk

  • Order Processing / Tracking

  • Catalog Support

  • Lead Generation

  • Surveys

  • Customer Acquisition / Retention

  • Payment Reminders

  • Technical Support

  • Healthcare Support

  • Product Recall Support

  • Natural Speech / Interactive Voice Response (IVR)

  • Disaster Preparedness / Business Continuity

  • 3rd Party Verification

  • Web Chat

Our Team having vast experience, in acquisition, marketing and customercare, gives us the ability to provide our clients with extensive knowledge and support.

 

Diversity Designated Contact Center Service Provider

 

  • Targets the employment of veterans and disabled veterans as call center agents and managers

  • Provides quality, US based comprehensive contact center services to commercial customers and government agencies

  • Designated as a “Service Disabled Veteran Enterprise (SDVE)” 

  • Employs Service Disabled Veterans as call center managers

  • Employs Veterans and Physically Challenged persons of the United States

  • TechTrueUp was created to provide employment specifically for veterans at a good living wage.

  • It’s about good business. Clients that engage us for services understand this and demand these qualities from their vendors.

 

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