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Full Service Contact Center

 

TechTrueUp has a state-of-the-art contact center, specializing in a highly professional, customer-centric approach to inbound, outbound, IVR (Interactive Voice Response) and Web services. Our team, having vast experience in acquisition, marketing and customer care, gives us the ability to provide our clients with extensive knowledge and support. 
 

Services Included

 

  • Inbound / Customer Service / Help Desk

  • Outbound / Customer Service / Help Desk

  • Order Processing / Tracking

  • Catalog Support

  • Lead Generation

  • Surveys

  • Customer Acquisition / Retention

  • Payment Reminders

  • Technical Support

  • Healthcare Support

  • Product Recall Support

  • Natural Speech / Interactive Voice Response (IVR)

  • Disaster Preparedness / Business Continuity

  • 3rd Party Verification

  • Web Chat

Our Team having vast experience, in acquisition, marketing and customercare, gives us the ability to provide our clients with extensive knowledge and support.

 

Diversity Designated Contact Center Service Provider

 

  • Targets the employment of veterans and disabled veterans as call center agents and managers

  • Provides quality, US based comprehensive contact center services to commercial customers and government agencies

  • Designated as a “Service Disabled Veteran Enterprise (SDVE)” 

  • Employs Service Disabled Veterans as call center managers

  • Employs Veterans and Physically Challenged persons of the United States

  • TechTrueUp was created to provide employment specifically for veterans at a good living wage.

  • It’s about good business. Clients that engage us for services understand this and demand these qualities from their vendors.

 

Privacy Policy

TechTrueUp, LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us. Information Collection: We collect only the information necessary to provide and improve our services. This may include name, email address, etc. We do not sell, rent, or share this information with any third parties. How We Use Your Information: The information collected is used solely for communicating with the intended party. We do not share your information with external parties for marketing or any other purposes. Your Choices: You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at www.techtrueUp.com

Policy Changes: 

We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy. By clicking 'Submit', you agree to TechTrueUp’s Terms of Use and Privacy Policy. You consent to receive phone calls and SMS messages from TechTrueUp to provide updates and information in regards to your business with TechTrueUp. Message frequency may vary. Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information. See our Privacy Policy.

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